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From your first API call to everyday use, find the right way to get in touch.

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  • support@api-route.com
  • We usually reply within 24–48 hours on business days.

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Include the model name, error message, and request time so we can investigate.

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API-Route FAQ

Answers about OpenAI-compatible Base URL, API keys, model names, LibreChat, Codex, Claude Code, VS Code, top-ups, payments, and AI API aggregation platform.

Model status

Check Claude, GPT, Gemini and other text models on API Route: sampled availability, time to first text, first-attempt success rates and probe history.

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